NEW DELHI: Bharat Petroleum Corporation (BPCL) and Microsoft have entered into a 7-year tieup for cloud-based accelerated digitisation of the state-run refiner’s business and enterprise processes to prepare for the changing energy market dynamics and consumer preferences.
Microsoft’s secure cloud platform, with data privacy at the centre, will provide the intelligence to transform BPCL’s operations, build smarter supply chains and increase customer engagement, Microsoft said in a statement.
Microsoft will provide infrastructure as a service (IAAS), platform as a service (PAAS), network and security services on the cloud, including Azure native services on Azure Datafactory, API, IOT and analytics.
BPCL is digitally transforming its backend operations, enabling IoT-powered supply chains with Microsoft Azure. BPCL’s Digital Nerve Center, IRIS, will remotely monitor thousands of sensors, integrating 19,000 fuel stations, retail terminals, bottling plants, consumer pumps, RDI (railway diesel installations) and VTS (vehicle tracking) systems to make BPCL’s entire supply chain tamper-proof for delivering 100% quality.
Both companies have also been working together to provide a secure collaboration platform for BPCL’s employee ecosystem across the country, with Microsoft Teams and workplace productivity suite.
Powered by Microsoft’s Azure Analytics, BPCL is building a conversational AI platform — chat bot ‘Urja’ — to provide access to anytime- anywhere customer support across platforms customer support across platforms anytime, anywhere. Urja can be accessed by customers on platforms of their choice, including WhatsApp and Facebook, providing the flexibility and convenience of access at a click.